The OnStar RemoteLink Mobile app will soon receive a much needed (demanded) update. The new interface and capabilities are modeled after years of customer feedback and streamlines access to information and application commands.
“The new version of the app is designed to be more intuitive for customers, with a simpler, cleaner design,” said Dan Kinney, director of User Experience, Global Connected Customer Experience at General Motors. “This new user experience should allow our customers to easily find and access all the features RemoteLink has to offer.”
About 1.3 million users regularly use the app and December 2014 set a record, marking nearly 7 million requests. Usage has only grown in 2015 with over 450,000 requests on several days in January.
OnStar RemoteLink is a General Motors development and is available on all makes (Chevrolet, Buick, GMC, Cadillac). In the second half of 2014, drivers could pinpoint their vehicle’s location on a map and it quickly became the third most-used feature.
“RemoteLink use has been steadily increasing over the past year, as our customers realize the advantages of a remote connection to their vehicle,” said Kinney. “Whether they’re warming their car up, cooling it down or checking vehicle information, the app has many practical uses.”
The app’s remote features include remote start/stop, locking and unlocking, and activating the horn and lights. The app is currently available on iOS, Android, Windows, and Blackberry. While iOS and Android already have the update, Windows and Blackberry will see it in the coming weeks.