Tag Archives: Awards

Buick Bests Industry Average by 34% in Vehicle Dependability Study

When you shop for a new vehicle, you want to find one on which you can rely. It makes sense then, that your research would lead you to information like that released in the 2015 J.D. Power Vehicle Dependability Study in which you’ll find that Buick ranks as the second most dependable brand on the market.

Buick climbed the rankings three spots from last year to reach second place overall. Impressively, the brand is 34% more reliable than the industry’s average.

The study evaluates vehicles in their third year of ownership, meaning this year’s results are based on 2012 models. The LaCrosse won as most dependable model among large cars, and the Enclave earned second place in the Midsize SUV segment.

“Buick’s ranking is a testament to the fact that [we’re] on the leading edge of reliability, quality and customer service,” said Duncan Aldred, Buick’s vice president. “More and more customers are visiting the Buick showroom because we put these values at the core of every model we bring to the market.”

Vehicle Dependability Study
2014 Buick Encore

In addition to Buick’s reliability, J.D. Power also recently recognized the 2014 Encore as the highest ranking Sub-Compact SUV in the organization’s Initial Quality StudiesSM for 2013 and 2014 and Buick as the No. 1 mass-market brand for customer satisfaction with dealer service based on the 2014 U.S. Customer Service Index StudySM.

For us at Warsaw Buick GMC, it is our privilege to deliver a comprehensive package of quality products with a reputation for reliability and award-winning service to our valued customers.

Breaking-in: Buick Top Ten Consumer Reports

School’s in session, and it is time for report cards – the Consumer Reports Report Card, that is. In an unprecedented occurrence, Buick has, for the first time, become the top-ranked domestic brand in the annual Consumer Report’s top ten picks.

Consumer Reports top tenTo establish the rankings of the Car Brand Report Card, the magazine’s test drivers made assessments based on performance, reliability, and safety of 270 vehicles from 28 different automobile manufacturers. In order to receive a top ranking in the Report, vehicles must also receive high marks for crash or rollover tests from the IIHS or federal government.

Buick was able to surpass both Honda and BMW in the rankings with the Buick Regal taking the lead in the sports sedan segment beating the BMW 328i which claimed victory for the past two years. “Buick has a reputation for large, cushy cars, and they’ve really reinvented themselves pretty quickly,” Jake Fisher, director of automotive testing at Consumer Reports, “In many ways, they’re like the new Lexus, but also sporty to drive.”

We are thrilled to be a part of the Buick top ten brand and invite all of our readers to come visit the newest top-rated line-up at Warsaw Buick GMC.

Buick Wins Three KBB Cost to Own Awards

For the second year in a row, three Buick models were given the 5-Year Cost to Own award from Kelly Blue Book (KBB). This award is given to models based on value retention and the cost of ownership, meaning that Buick models have some of the highest resale values and cheapest expenses of any car on the market.

2015 Verano - KBB Cost to Own Awards
2015 Verano

According to Buick, the three winners were the Verano, Encore, and Enclave. Because depreciation is often the number one owner expense, the fact that Buicks retain their value over long periods of time makes them easier on your wallet. Not only that, but KBB also considers maintenance, fuel-costs, and finance and insurance fees.

When owners buy each of these models, they save considerably over five years. The Verano, winner of the Entry-Level Luxury Car category, saves owners an average of over $9,000. The Encore, winner of the Luxury Compact SUV category, saves over $14,000, and the Enclave, winner of the Luxury Full-Size SUV, saves drivers over $17,000. That’s a lot of dough in the long run.

2015 Enclave - KBB Cost to Own Awards
2015 Enclave

The KBB Cost to Own awards are just one more reason to consider buying a Buick. Not only does every model feature the latest technology and a high level of luxury, but by buying these models you’ll also save considerably compared to other models.

2015 GMC Canyon Wins Best Of The Best At Autoweek

2015 Canyon - Best Of The Best Autoweek takes their Best of the Best award very seriously. First of all, they select eight finalists in both the car and truck category, selections based on evaluations in the areas of “performance, design, build quality, value and significance,” according to GM News. Then comes the fun part. The editors rent out the Michigan International Speedway and spend three days testing the finalists.

This year after the smoke cleared, the 2015 GMC Canyon emerged as the Best of the Best truck. In a statement about the winner, Autoweek said, “It’s truly a truck in the most honest sense…but refuses to forego the requirements a modern buyer has in a vehicle: refinement, modern conveniences and amenities, high-quality build, practicality and style.”

Duncan Aldred, vice president of GMC Sales and Marketing, responded by saying, “Autoweek’s recognition affirms our instincts.” It’s those good instincts that inspired GM to offer AutoTrac automatic four-wheel drive, G80 locking rear differential and OnStar with 4G LTE–the very features that certainly helped them take the title, the same features that we love to show our customers here at Warsaw Buick GMC.

GM’s Toledo, Ohio Plant Receives Award for Eco-Friendly Initiative

At Warsaw Buick GMC we would like to congratulate GM on receiving an award from the National Pollution Prevention Roundtable. GM announced its award on Sept. 16, which it received for successful efforts to reduce pollution.

GM’s Toledo, Ohio Plant was recognized for its ability to reduce its impact on the environment. According to GM, this plant specifically produces automatic transmissions for an array of GM trucks, cars, and SUVs. Astonishingly, the GM Toledo Plant was able to reduce energy concentration by 30% and wastewater discharges by 60%. The energy reduction prevented over 38,425 metric tons of CO2 from entering our atmosphere.

“This award is a celebration of various plant sustainability initiatives, from landfill-free to our ENERGY STAR Challenge for Industry distinction,” said Joyce Arakelian, a senior environmental engineer at the facility. “Our Drive-to-Zero program helps conserve our resources and enables employees to see the simple and real benefits of energy reduction.”

GM’s Toledo, Ohio Plant is just one example of the many ways in which GM is trying to reduce its carbon footprint. We here at Warsaw Buick GMC think that effort deserves some recognition.

Buick Better than BMW and Benz

The Detroit Free Press reports that Consumer Reports, the nation’s premier customer advocacy publication, has recommended the 2014 Buick Regal over competing premium sedans, including the BMW and Mercedes-Benz.

CR gave almost identical scores to the recently redesigned Regal, the BMW 328i and the Mercedes-Benz C250. What made the Regal stand out? The fact that is cost thousands of dollars less than its foreign competitors.

“The Regal is a thoroughly developed and satisfying mid-sized sports sedan that’s more reminiscent of a German sports car than the softly sprung luxo-barges that Buick was once known for,” said Jake Fisher, director of automotive testing of CR.

CR also found that the new Regal has greater fuel efficiency and is quicker than the previous model, thanks to a new 2.0-liter turbocharged four-cylinder engine. The Regal also beat the Volvo S60 in a head-to-head road test.

To get European-style luxury for thousands of dollars less from an American manufacturer, stop by Warsaw Buick GMC today and check out the highly recommended 2014 Buick Regal.

GMC Yukon and Terrain Score Big in J.D. Power Initial Quality

June has been a good month for GMC. First, it wins the top Popular Brand Award in AutoPacific’s Vehicle Satisfaction Awards and now it has earned awards for the Yukon and Terrain in J.D. Power’s Initial Quality Study.

The GMC Yukon took the top prize in the large SUV segment and the GMC Terrain came out on top in the compact SUV category.

“We are committed to the customer experience in everything we do at GMC, from the first visit to the dealership, to the drive home, or 10 years down the road,” said Duncan Aldred, vice president of Buick and GMC, in a statement. “This study demonstrates we are following through on our commitment to quality and to our consumers.”

J.D. Power based this year’s results on responses from more than 86,000 people after owning a new 2014 model year vehicle for 90 days. Respondents answered 233 questions about their cars, which will give automakers useful information to quickly identify problems and make improvements.

Buick Brand Scores Number One Spot for Customer Satisfaction

Not to toot our own horns, but Buick was recently rated number one in the J.D. Power 2014 U.S. Customer Service Index StudySM among mass-market brands

“Our dealers have an excellent focus on putting our customers first,” said Duncan Aldred, U.S. VP of Buick and GMC. “Not only have Buick dealers committed to or completed overhauling their facilities, but they’ve shown that continuing a positive customer experience is a top priority.”

In the study, J.D. Power assesses customer satisfaction in five key areas: service quality, service initiation, service advisor, service facility, and vehicle pick-up. Are you catching the theme?

With a score of 835 out of 1,000 – well above the average score of 797 – it’s clear to see that Buick is dedicated to delivering quality vehicles and quality service for those vehicles to customers.

The same is true for us here at Warsaw Buick GMC. We take pride in our 4.8 out of 5 star rating that you, our customers, have awarded us in your online reviews. Please let us know how we can continue to be of service to you.